Check out the reviews for Lighthouse Automotive, and you’ll see how our clients from Manteo & the Outer Banks region feel about our team of auto mechanics. Our auto repair team is among the best in all of North Carolina, which is why NAPA nominated Lighthouse Automotive for the NAPA Auto Parts Shop of the Year Award in 2021! We are thrilled to know that our customer reviews highlight our team’s honesty, integrity, and dedication to our community.

1

I have 2008 Ram 2500 4WD. It was shifting into 4 low on its own intermittently while driving. I took it to a local shop in Kill Devil Hills and they looked at it and said they didn’t have equipment to diagnose problem. Called dodge dealer they are backlogged till end of November. Called around and lighthouse said they could diagnose problem. Brought truck in they seem competent and very polite. Got a call a few days later seems 4WD servo needed replacing and they noticed needed front brakes and a universal changed, so ok the work. They call a week later now Total Integrated Power Module (computer/fuse box) fried. No choice but say ok. Week later truck is ready. Go to pick it up $5k. Leave with truck abs and air bag light on. Get home open hood. TIPM not installed properly just hanging there flopping around. Look at brake job and wire for driverside speed sensor rubbing and grounding out on new rotor. Bring truck back under 3 year 36k warranty and they call me next day for authorization to charge me to diagnose stuff they screwed up. I say no. Pick truck up and bring home. Diagnosed Air bag light myself. Turns out either they removed the 2 ten amp fuses for my air bags or are absolutely the most incompetent people swinging way above their weight class. Either way they have zero integrity and ripped me off for @ twice what job should have cost.

5

My vehicle was damaged during my drive to N.C. John was able to inspect the damage and get me quickly on my way back home. They were very quick, professional, and very thorough. I appreciate their assistance in getting me back on the road with confidence.

5

😁My vehicle was damaged during my drive to N.C. John was able to inspect the damage and get me quickly on my way back home. They were very quick, professional, and very thorough. I appreciate their assistance in getting me back on the road with confidence.

5

My vehicle was damaged during my drive to N.C. John was able to inspect the damage and get me quickly on my way back home. They were very quick, professional, and very thorough. I appreciate their assistance in getting me back on the road with confidence.

1

DO NOT TAKE A CAR HERE Two weeks, two weeks they've had my sister's car. They came highly recommended, but never again. It's taken them two weeks, of almost ZERO communication whatsoever, to diagnose a bad fuel pump. And that's a MAYBE. Would go elsewhere if the car could start.

Dear Ms. Carroll, We’re sorry to hear about your recent experience with our shop. This is not reflective of who we are, and we’d appreciate the opportunity to speak with you and resolve this matter. Please let us know a convenient time for us to reach out or feel free to call us directly at 252-305-2678 We want to make this right for you.

- Lighthouse Automotive Inc.
1

Dear Ms. Carroll, We’re sorry to hear about your recent experience with our shop. This is not reflective of who we are, and we’d appreciate the opportunity to speak with you and resolve this matter. Please let us know a convenient time for us to reach out or feel free to call us directly at 252-305-2678 We want to make this right for you.

- Lighthouse Automotive Inc.
5

I was in a pickle... I had just driven from Pennsylvania to OBX for a few days to visit my parents. My alternator chose at this point to fail, rendering my vehicle undriveable. I called Lighthouse and spoke with Josh, explained my predicament, and that I was supposed to be leaving the next day. He was able to get me in, and the mechanics were able to complete work on my vehicle in half a day! I would definitely go back if I lived anywhere close to Manteo. Great job everyone!

Thank you so much for taking the time to leave a 5-star review, PJ! We're so glad we could help you out of a tough situation and get you back on the road in a timely manner. Our team at Lighthouse Automotive is dedicated to providing exceptional service to our customers and we truly appreciate your kind words. Safe travels!

- Lighthouse Automotive Inc.
5

Prompt, competent service at a reasonable cost

5

Automobile service as it should be!

5

Thank you so much for your 5-star review, Ed!

- Lighthouse Automotive Inc.
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